Privacy Policy

Privacy and Cookie Policy

Last updated: 21/07/2025

This privacy policy explains how we use any personal information we collect about you when you use this website.

Who we are

This website is operated by Adventure Hikes Limited, a business based in the United Kingdom. You can contact us at info@adventurehikes.co.uk

We are the "data controller" of any personal data you provide through our contact us form.

What information we collect

When you use the Contact Us form, we collect the following information:

• Your name
• Your email address
• Any message or information you include in the form

We do not collect any other personal data and do not use cookies or analytics.

How we use your information

We only use the information you provide to:

• Respond to your enquiry or message
• Communicate with you if you have asked us to do so

We will not use your information for marketing or share it with any third parties unless legally required to do so.

Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on to process your personal data is:

• Your consent – by submitting the form, you consent to us using your information to respond.You can withdraw your consent at any time by contacting us.

How we store your information

Your personal information is stored securely and only for as long as necessary to respond to your enquiry.

Emails may be retained for a reasonable period for record-keeping, after which they are securely deleted.

Your data protection rights

Under data protection law, you have rights including:

• The right to access your data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict processing or object to it
• The right to withdraw your consent

To exercise any of these rights, please email us at info@adventurehikes.co.uk.

Complaints

If you are unhappy with how we handle your data, you can contact us directly. You also have the right to complain to the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Helpline: 0303 123 1113

Changes to this policy

We keep our privacy policy under regular review and will update it as needed.

This version was last updated on 21/07/2025.

Data Retention

We retain personal data only for as long as necessary to deliver our services, respond to enquiries, meet legal obligations, and manage risk. For example:

• Booking information is kept for up to 3 years after the event to assist with feedback or disputes.
• Financial records are retained for 6 years to meet tax requirements.
• Safety-related information may be kept for up to 6 years in case of incidents.

After the applicable retention period, your data will be securely deleted or anonymised.